FAQ
What makes your paint-by-numbers kits different from others?
Unlike standard PBN kits, our designs feature intricate details, premium pre-mixed acrylic paints, and a DIY framing system, ensuring a display-worthy finish. We also provide detailed instructions to guide you through an advanced yet rewarding artistic experience.
Are these kits suitable for beginners?
Our kits are more challenging than standard PBNs, making them ideal for those looking to push their creative limits. However, detailed instructions and premium materials ensure that less experienced painters can enjoy the process and achieve an impressive final result.
What’s included in each kit?
Each kit includes 48-64 pre-mixed premium acrylic paints (depending on the image), three precision paintbrushes, a DIY wooden framing kit with a rolled backing board, and detailed instructions—everything you need to create a professional-quality artwork.
What if I make a mistake while painting?
Mistakes are easy to fix! Our high-quality acrylic paints dry quickly and allow for easy layering, so you can simply paint over any errors. Plus, our framing system overlaps the edges to create a clean, polished finish.
What is your return policy?
We offer a 100% satisfaction guarantee. If you're not completely happy with your kit, we’ll provide a full refund. We also replace any damaged or missing parts free of charge.
How long does it take to complete a painting?
The time required to complete an Elevate Artworks kit depends on individual pace, the size of the artwork and the amount of time dedicated to it. Due to the detailed nature of our kits, most customers spend anywhere from a few days to a few months working on their piece—making it a long-term, rewarding artistic challenge.
What kind of paint do you use?
We use high-quality pre-mixed acrylic paints for their vibrant colours, fast drying time, and ease of layering. Unlike oil paints, acrylics don’t require long drying periods or complex blending, making them ideal for precise paint-by-numbers applications.
Do the paints dry out quickly? How should I store them?
Our premium acrylic paints are designed to maintain their texture, but for best results, keep the lids closed when not in use. If they start to thicken, you can add a few drops of water to restore consistency.
How does the DIY framing kit work?
Our DIY wooden frame comes in four parts with a rolled backing board for easy assembly. This design ensures damage-free shipping while providing a museum-worthy finish once assembled. Detailed assembly instructions are included in the kit.
Is your packaging eco-friendly?
Yes, we prioritize sustainability by using minimal plastic and recyclable packaging wherever possible. Our materials are designed to be both protective and environmentally responsible.
Do you ship internationally?
Yes! We currently ship to the USA, Canada, UK, EU, Australia, and New Zealand. We’re working on expanding our reach even further.
How long does shipping take?
Shipping times vary based on location. On average:
- USA & Canada: 5-10 business days
- UK & EU: 3-7 business days
- Australia & New Zealand: 7-14 business days
Can I pre-order a kit that is out of stock?
Yes! We offer pre-orders so you can secure your kit in advance. You’ll receive a notification as soon as your order is ready to ship.
Can I use my own paints instead of the ones provided?
Yes! Our pre-mixed acrylic paints are specially chosen to match the image’s colour palette and coverage requirements, but if you feel comfortable adding your own personal touch then we say go for it.